How not to get scammed

The marketplace guarantee only works when the deal happens on the site. Scammers try to lure you away from it.

Key rules

• Pay only on the site — through the "Buy" button. "Direct transfers with a discount" are not protected.
• Do not confirm receipt before checking the goods. "Confirm first, then I'll deliver" is a scammer's sign.
• Talk in the deal chat. The moderator cannot see messenger conversations in a dispute.
• Never share your marketplace password, 2FA codes or SMS codes. Support staff never ask for them.
• Check the site address before entering your password — phishing copies look like the original.

A "support agent" messages you on Telegram

Real support replies only in the Support section on the site and never asks for money or codes.

If you have been scammed

Open a dispute in the deal while it is not confirmed. If the deal was outside the marketplace, report it to support: we will ban the scammer, although getting the money back in that case is most likely impossible.