Microsoft Store Services
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About Services for Microsoft Store
The Services section for Microsoft Store gathers player services: help with quests and events, resource farming, consultations, setup and other work that is not simply handing over a finished item. The seller describes what the service includes and how it is done in the listing.
Payment goes through a marketplace deal: we hold the money until you check the goods and confirm receipt. If the seller does not deliver or the goods do not match the description, open a dispute in the deal before confirming — a moderator will review the deal chat.
Before paying, agree on the result and timing in chat — the conversation is kept and helps a moderator if a dispute arises. If the service requires logging into your account, change your password afterwards.
FAQ
How do I know what the service includes?
The description and terms are in the listing. If anything is unclear, ask the seller in chat before paying — agreements made in chat are taken into account in a dispute.
When should I confirm the service is done?
After you have checked the result. Confirmation cannot be undone, so take your time.
Can I deal with the seller directly, off the site?
No: payments outside the marketplace are not protected by the deal, and asking to pay off-site breaks the rules. Report such a request in the deal chat.
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